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Ing. Ladislav Luka, Fuel expert

Customer Service in Mobility: What Does Eurowag Offer?

The world has undergone a transformational shift in the economy, technology, and transport industries, changing how people move and perform their daily functions. As a result, every successful brand is adopting new mobility services (tech-driven trends) to stay relevant and improve their customers’ ability to move easily and freely.

Customer Service in Mobility: What Does Eurowag Offer?

For example, many trucking companies are partnering with organizations like Eurowag to optimize and improve their businesses. But what does Eurowag offer that boosts the on-road activities of any truck company? We will find out in this article.

What Kinds of Services Does Eurowag Offer?

Eurowag offers numerous services to help ensure a seamless driving experience and create better business opportunities, including the following:

Fuel Cards

We provide our clients with fuel cards to enable them to save money at fuel stations and have better control over their expenses. Our fuel cards come with several benefits. For example, they are widely accepted in 30 countries, give you more oversight on your drivers’ spending habits, provide all your invoices in one place, and offer fuel discounts at fuel stations. 

Furthermore, our fuel cards come with fraud protection which disrupts any illegal activities and can be used to pay for tolls, truck repairs, parking spaces, and even traffic fines. So, apply for our fuel card today to limit how you pay for fuel with cash and start enjoying the benefits that come with it.

Toll Services and EETS

Paying tolls is a major concern in the trucking business. But with the help of an approved EETS provider like Eurowag, you can quickly solve your toll problems. We offer a toll box that enables you to pay tolls in multiple countries and supports over nine languages. This means you will get the proper support in your local language, promoting a better riding experience and boosting your revenues.

Some of the benefits that come with our toll box include:

  • Easy registration
  • 24-hour support
  • Regular discount for our clients
  • Cost-effective
  • No installation cost

Fleet Management

Fleet management refers to the maintenance, safety, and monitoring of vehicles, and it has been a fast-growing trend in different companies. This is because everyone seeks a way to increase productivity while reducing expenses. And there is no better way to do that than by utilizing fleet management software. 

With our fleet management software, you will be able to track your vehicles in real-time and detect bad driving habits among your drivers. This enables you to solve problems e before they become too expensive.   

Some of the things in our fleet management include:

  • Live map: It lets you see your vehicle in real-time, detect the driver driving it, and how much fuel the vehicle has. 
  • Route planning: Our software enables you to plan every vehicle's routes and calculate the cost of the journey. This ensures fuel cost savings and promotes a better ROI.
  • Alarms: This alerts your despatcher when something goes wrong, like a driver entering the wrong area or driving outside the speed limit.
  • Free trial: It comes with a 30-day free trial just to show you how it can help your business.

Tax Refund

Running a business and managing all tax refund payments can be quite exhausting. This is why we have devised a means to help you manage your tax problems. With our tax refund services, you will be able to save up to 15% while on duty abroad, get paid faster without unnecessary paperwork, and easily get tax refund invoices from foreign countries.

Eurowag's Applications

Our mobile app comes with different applications that make it easy for our clients to use our system, and they include the following:

Sygic Navigation App

Our mobile app comes with offline GPS navigation for your smartphone. This means you can navigate to your destination without an internet connection. All you need is your smartphone, and you’re good to go. 

Some of the benefits of our Sygic navigation app include:

  • It's easy to use, and the app will lead you safely to your destination.
  • It comes with a high-quality 3D map.
  • It can give you traffic information. This makes it possible to escape traffic while on a road trip.

Road Lords App

The Eurowag mobile app comes with the Road Lords app built in to promote a seamless driving experience. This application is an online navigation app with offline maps for many European countries. It is designed to help you choose the best routes for your truck, enabling you to save time and money while on the road.

Sygic eMobility App

By partnering with Sygic, we have made it possible to address one of the major issues of electric vehicles: finding and paying for charging. Now drivers can access a network of over 200,000 charging points across Europe and pay for charging using our application.

Other Services Covered by Eurowag

We provide a range of extra services for our clients, and they include the following:

  • Parking, trunk wash, and repair: As our client, you will get truck services like tank cleaning, access to different parking lots, and truck repairs, which will help you reduce your expenses.
  • Roadside assistance: Are you having difficulties avoiding fines in foreign countries? As an expert in transportation services, we can guide you through the necessary regulations in each country and help you avoid fines—by providing you with our fully automated online registration for posted drivers and getting electronic certificates for the entire European Union.

What Are the Differences Between Eurowag and Other Competitors?

Eurowag has been around for over two decades, and numerous things set us apart from our competitors. Some of them include:

  • We are an approved EETS provider (European Electronic Toll Services). This means that our customers can pay for tolls in all EETS domains in Europe without any problems, unlike most competitors who do not offer their clients such benefits. 
  • We have over 17 offices and 1500 employees across Europe working every day to serve our clients. This means that you will get immediate and proper attention if there is any problem with our services while on a road trip.

What Does Eurowag Offer, and How Can it Help Its Customers?

The services mentioned above are the solutions we offer to our clients, and they have played a vital role in the success of their businesses. 

At Eurowag, we understand the challenges that come with the truck business. This is why we created a technological solution to improve mobility transportation services and boost revenues for small and large firms. So, contact us today if you need our services.