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Ing. Ladislav Luka, Fuel expert

Protect your cards, protect your business: how Eurowag shields you from fraud

In today’s rapidly evolving digital landscape, thieves are growing increasingly sophisticated. Your fuel card isn’t just a payment method; it's your lifeline on the road. At Eurowag, we understand that card security isn’t merely important, it's essential.

Protect your cards, protect your business: how Eurowag shields you from fraud

Partnering with cardholders for ultimate security 

While anti-fraud measures are continuously being developed and deployed, the vigilant cooperation of cardholders is vital. You are the first line of defense in safeguarding your resources, and we are here to guide you every step of the way. 

Card security guidelines & AFS services

We've developed a detailed set of card security guidelines to strengthen the the security you have when using your Eurowag card. These vital features act as strong defense mechanisms against fraud.

  • Card lock: A straightforward, SMS-based security solution for EASY, ONE, and VECTOR customers. Control and fortify your card security with ease.
  • FuelGuard: For customers with the EVA on-board unit, this service uses GPS to verify that your fuel cards are only used at your truck's location, automatically blocking unusual transactions.
  • Eurowag Pay: An advanced mobile payment solution with built-in features like geolocation checks, maintaining your safety on the go.

These services are meant both to protect you, and to offer you peace of mind while on the road. We have designed these  for ease of use and seamless integration into your daily activities.

Card safety: six fundamental rules

To help keep your cards safe, always follow these six essential rules:

  • Never share your PIN: Keep your PINs confidential. If you must write them down, don't store them near your cards, and never write your PIN on the card itself.
  • When you type in a PIN, always cover your hand: Covering your hand keeps your PIN stays safe from prying eyes.
  • Never leave your cards unattended: Always take your cards with you when you leave your vehicle, and never hand them over to others.
  • Use our card lock feature: Using our SMS-based security provides you with additional safety, especially if your card happens to fall into the wrong hands.
  • If you suspect any misconduct, contact us immediately: Report any suspicious activity relating to your cards, such as copying or theft.
  • If your card was misused, contact the police: Always notify the authorities if you fall victim to fraud. Your information could help others.

Your trust, our commitment

In an era where card security is non-negotiable, we are proud to extend an invitation for you to secure peace of mind and benefit from top-tier security services that stand as vigilant as you do. 

Join us today in building a safer, more secure future for your fleet.