Some argue that as a society we are at the threshold of the Fourth Industrial Revolution, and telematics is one of the most fascinating areas in which the transition to Industry 4.0 will take place.
The idea of comprehensive traffic management solution emerged only a few decades ago, but very soon after, it had begun to cope with a dynamically developing automation trend. Providers of telematics solutions, who will not follow the trends in providing comprehensive services, will be overtaken by competitors. The winners are those who understand their customers and try to bring in intuitive systems that are able to supply human labor as much as possible.
Eliminating the mistakes that are inevitably linked to human activity is particularly beneficial in commercial road transportation – ie. trucks. The vehicle, unlike the driver, does not have to make compulsory breaks for recovery. The vehicle does not have to sleep, eat, never gets tired and ideally does not make mistakes. Just keep it in good condition, make sure it has enough fuel and it will listen to you.
All of the above is strongly related to the arrival of the autonomous trucks. Not only transport companies but also telematics developers must be prepared for this irreversible step in the development of transport. It is important to think about it now.
Today, it is clear that as far as IT business is concerned, the only way not to be pushed out of the market is foresight and quick adaptation.
Of course, automation is not only about truckloads. Today’s passenger cars are already on the way to knowingly making an educated judgment call about who is driving them on the basis of a few intended inputs. Cars of the future are likely to take a step further and be able to assess the skills and confidence level of the driver, and as result easily identify the driver and therefore providing additional services such as hotel recommendations, fuel consumption recommendations and driving style notifications on an ongoing, and perhaps even predictive basis.
The current generation of developers today face a huge challenge, to satisfy a large group of clients with different needs and diverse expectations. The synonym for the future in this respect can be summed up as proactive management – effective and easy traffic management, that requires dispatcher intervention only in necessary or unexpected situations. All routine tasks will be in the competence of artificial intelligence, and the dispatcher will be burdened only minimally against today’s workloads. Artificial Intelligence, in the form, is being designed by the leading minds of today, is here to simplify our lives, and we should embrace the opportunities it opens up.
Ivan Hronec, Managing Director Telematics at W.A.G. payment solutions, a.s.