The customer returns the units directly to Telepass/Axxes. When returning the units it is important for the customer to block them first, otherwise there is a risk that the toll will be charged along the way. The addresses for returning the units are following:
Assistenza Clienti - Ufficio Consorzi Nuovo Centro Direzionale
casella postale 2310,
RN113 – Gare de péage Autoroutière
Non returning of terminated units subjects to fines from the toll providers.